Policies

Deposit: A 50% Deposit is required to book your reservation. The remaining balance is processed the day before checking in. We accept Visa, Mastercard, Discover and American Express. We do not accept cash or check no exceptions.
 

Reservation Changes: If any change of dates (including shortening a reservation) is requested 15 days before arrival, a one-time change is permitted, subject to availability. There is a $75 fee for this change whether upgrading, downsizing or just changing your reservation and your deposit becomes non-refundable. Late arrivals or early check-outs/shortened stays will be charged in full per the original reservation.
 

Check In: 4:00pm     Check Out: 10:00am
Guests are welcome to check in any time after 4:00pm on their day of arrival.  Guests will receive self check in instructions the day before arrival via email. If you should need anything after hours that cannot wait until the next business day, please call 978-358-1800 and you will reach someone off property, in the event of a disturbance please call the Police immediately.

 

Late Check Out: 11:30am

There is a $55.00 charge for late check out requests that extend to 11:30am, this ensures enough time to properly sanitize guest rooms between stays.

 

Cancellation Policy:

Our Inn's small size means cancellations affect us significantly. Cancellations must be made at minimum 15 days "prior"  to the date of scheduled arrival to guarantee a refund of deposit, if you cancel your reservation 14 days or less of your arrival date your deposit is forfeited; cancellations day of or day before forfeit entire amount of reservation, acts of nature do not change the cancellation policy and there are no exceptions.  If you make a reservation for your stay within that 14 day window and then cancel, you are still held to the cancellation policy.  No Shows forfeit the entire amount of reservation. Shortened stays are at your discretion and there will be no refunds, if you are the card holder/payor but not the guest and the stay is shortened there will be no refund.
 

Housekeeping: None provided during your stay for your safety and our staffs safety.

 

Pet Policy: The Inn at Ring’s Island unfortunately does not accept pets anywhere on the property, including the parking lot. No exceptions will be made. An automatic $500.00 cleaning fee will be assessed for any pets found in the Inn. 

Smoking Policy:  NON SMOKING PROPERTY The Inn at Ring’s Island is smoke free. Smoking inside or outside any room or suite will result in an automatic $500.00 charge.

 

Keys: There is a $50.00 charge for failure to return key(s) at check-out. Keys may also be left in your room upon checkout. 

Trash: Please DO NOT leave your food behind or trash in or strewn about the room(s), doorways, decks, outside or any other area aside from placing in the trash receptacles provided in your room. Remove all alcohol, ice bags and food from the fridge. If your trash does not fit in the trash receptacle provided please walk it out to the dumpster street side behind the white fenced area and depicted on the map provided. You will be charged $100.00 for any trash left in the room that is not in the provided receptacle. Check the fridge/freezer before you leave, please do not leave pizza boxes or food in room.

 

Mini Splits: There are no remotes for the mini split (AC / Heating wall unit) the thermostat is on the wall. If it reads HO it is just going through its motion please do not push any buttons as it stops the process. 

 

Damage to linens: We photograph the damage and charge accordingly using the same cost guideline as the theft charges below. We don’t like to do it but it affects us significantly.

 

Damage to the property, chairs, room items (aside from linens) breaking any windows will be immediately charged to your credit card. 

 

Theft: We are a small inn and theft of any kind affects us significantly. Please be a good human and just don't do it. Missing items will be charged to your credit card. Missing towels and linens will be charged at replacement cost of $50/item, comforters at $100, glasses, pots/pans, cutlery and any interior room items will be charged accordingly.

Guest Regulations: Please help us avoid noise complaints by being courteous to other guests who may be sleeping, especially after 10pm and before 7am.

No parties or large gatherings are to be hosted in your room or suite. Guests are responsible for any cleaning fees or damages resulting from such gatherings.

Cooking is not allowed in any room, with the exception of our suites 15, 17, 18 with full kitchens. Guests are responsible for any damages to a room and/or missing items and will be charged accordingly. No barbecuing per the State & Local Fire Marshall.
 

Parking: There is ONE spot available per room. A valid guest vehicle pass (provided) must be displayed on your driver’s side dashboard at all times while on the property. Please do not park in the center portion or street side area of the parking lot, this is exclusively for the restaurant (not affiliated with the Inn) and they have limited parking, please be courteous.
 

Disturbances: Please call 911 immediately.

 

After Hours: If there is something that absolutely cannot wait until the next business day at 9am please call 978-358-1800. We are onsite from 9 – 4pm in season / 9-3 off season.

THESE ARE ALL LISTED UNDER TERMS AND CONDITIONS WHEN MAKING YOUR RESERVATION AS WELL