Policies

Deposit: A 50% Deposit is required to book your reservation. The remaining balance will be due the day before checking in.

Payment: We accept Visa, Mastercard, Discover and American Express.

Check In: 4:00pm
Guests are welcome to check in anytime after 4:00pm on their day of arrival.  Guests will receive self check in instructions the day before arrival via email. If you should need anything after hours that cannot wait until the next business day, please call 978-358-1800 and you will reach someone off property. 

Check Out: 10:00am 
We request that you check out by 10:00am on the day of your departure.

Late Check Out: 11:30am

There is a $55.00 charge for late check out requests that extend to 11:30am, this ensures enough time to properly sanitize guest rooms between stays.

 

Reservation Changes: If any change of dates (including shortening a reservation) is requested 15 days before arrival, a one-time change is permitted, subject to availability. There is a $75 fee for this change and your deposit becomes non-refundable. Late arrivals or early check-outs/shortened stays will be charged in full per the original reservation.

 

Pet Policy: The Inn at Ring’s Island unfortunately does not accept pets anywhere on the property, including the parking lot. No exceptions will be made. We completely understand that leaving a member of the family behind can be challenging, and would be happy to provide you with recommendations for local boarding facilities. A $500 cleaning fee will be assessed for any pets found in the Inn. 

Smoking Policy: All rooms and common areas at The Inn at Ring’s Island are smoke free. Smoking in any suite will result in an automatic $500.00 charge for professional cleaning. To the right of the restaurant entrance there is a smoke chimney, that is the only designated smoke spot at 175 Bridge Road

 

Keys: There is a $25 charge for failure to return key(s) at check-out. Keys should be placed on hook upon checkout. 

Internet: Wi-fi is included in your room rate. The password will be provided upon check-in.

 

Theft: We are a small inn and theft of any kind affects us significantly. Please be a good human and just don't do it. Missing items will be charged to your credit card. Missing towels and linens will be charged at replacement cost of $25/item.
 

Guest Regulations

  • Please help us avoid noise complaints by being courteous to other guests who may be sleeping, especially after 10pm and before 7am.

  • No parties or large gatherings are to be hosted in your room or suite. Guests are responsible for any cleaning fees or damages resulting from such gatherings.

  • This is a non smoking property. No Smoking in any suite or common area. Please ask a member of our staff for directions to an outdoor designated smoking area.​

  • Cooking is not allowed in any room, with the exception of our suites 15, 17, 18 with full kitchens.

  • Guests are responsible for any damages to a room and/or missing items and will be charged accordingly. 


Parking: A valid guest vehicle pass must be displayed on your drivers side dashboard at all times while on the property. You will have one designated parking spot. Additional parking may be available upon request.
 

Cancellation Policy:

Our Inn's small size means cancellations affect us significantly. Cancellations must be made at minimum 15 days "prior"  to the date of scheduled arrival to guarantee a refund of deposit, acts of nature do not change the cancellation policy and there are no exceptions.  If you make a reservation and then cancel within the 15 day window you are still held to the cancellation policy. If your reservation is cancelled less than 15 days before the arrival date, your deposit will be forfeited. If you have already changed your reservation without forfeiting your deposit you will not be allowed to change your reservation again without forfeiting the deposit. Day of cancellations forfeit entire cost of reservation. No Shows forfeit the entire amount of reservation. Shortened stays are at your discretion and there will be no refunds.

TRASH:

Trash in rooms: Please DO NOT leave your food, alcohol or overflowing trash in your room or mini fridge/freezer, there is a trash receptacle at the front of the property hidden behind white fencing, please dispose of all of your leftover food, left over alcohol or empties, and all of your trash as well as any unwanted items there. If it does not fit in the trash bags provided in your room, please be courteous and walk it to the receptacle and dispose of it! We will charge you $50.00 for excessive trash in your suites/rooms

SUITES:

Suites 15/17/18: Please place all dirty dishware in dishwasher and set to express wash. Please remove all contents of the fridge & freezer and please dispose all of your trash in the trash receptacle front of building (side receptacle w/huge doors belong’s to the restaurant out back no affiliation to the Inn) Please do not leave anything in your room that does not fit in the trash bag provided for you, walk it to the trash receptacle. We will charge you $50.00 for excessive trash in your suites/rooms.  Check the fridge, Check the freezer, take your ice bags and please do not leave your trash in the room.

 

 

No barbecuing on balconies/decks by order of the State & Local Fire Marshall.