Policies

Deposit: A 50% Deposit is required to book your reservation. The remaining balance will be due the day before checking in.

Payment: We accept Visa, Mastercard, Discover and American Express.

Check In: 4:00pm
Guests are welcome to check in anytime after 4:00pm on their day of arrival.  Guests will receive self check in instructions the day before arrival via email. If you should need anything after hours that cannot wait until the next business day, please call 978-358-1800 and you will reach someone off property. 

Check Out: 10:00am 
We request that you check out by 10:00am on the day of your departure.

Late Check Out: 11:30am

There is a $55.00 charge for late check out requests that extend to 11:30am, this ensures enough time to properly sanitize guest rooms between stays.

Pet Policy: The Inn at Ring’s Island unfortunately does not accept pets anywhere on the property, including the parking lot. No exceptions will be made. We completely understand that leaving a member of the family behind can be challenging, and would be happy to provide you with recommendations for local boarding facilities. A $500 cleaning fee will be assessed for any pets found in the Inn. 

Smoking Policy: All rooms and common areas at The Inn at Ring’s Island are smoke free. Smoking in any suite will result in an automatic $500.00 charge for professional cleaning. To the right of the restaurant entrance there is a smoke chimney, that is the only designated smoke spot.

 

Keys: There is a $25 charge for failure to return key(s) at check-out. Keys should be placed on hook upon checkout. 

Internet: Wi-fi is included in your room rate. The password will be provided upon check-in.

 

Theft: We are a small inn and theft of any kind affects us significantly. Please be a good human and just don't do it. Missing items will be charged to your credit card. Missing towels and linens will be charged at replacement cost of $25/item.
 

Guest Regulations

  • Please help us avoid noise complaints by being courteous to other guests who may be sleeping, especially after 10pm and before 7am.

  • No parties or large gatherings are to be hosted in your room or suite. Guests are responsible for any cleaning fees or damages resulting from such gatherings.

  • This is a non smoking property. No Smoking in any suite or common area. Please ask a member of our staff for directions to an outdoor designated smoking area.​

  • Cooking is not allowed in any room, with the exception of our suites 15, 17, 18 with full kitchens.

  • Guests are responsible for any damages to a room and/or missing items and will be charged accordingly. 


Parking: A valid guest vehicle pass must be displayed on your drivers side dashboard at all times while on the property. You will have one designated parking spot. Additional parking may be available upon request.

Balconies & Decks: No barbecuing on balconies by order of the State & Local Fire Marshall. NO SMOKING ON BALCONIES!
 
Trash: Please do not leave trash in doorways, on decks, outside or any other common areas. If you have trash that needs to be disposed of please inform a member of our staff.

 


Cancellation Policy

Our hotel’s size means cancellations affect us significantly. Cancellations must be requested 15 days prior to the date of scheduled arrival to guarantee a refund.  If the reservation is cancelled 15 days or less before the arrival date, your deposit will be forfeited.


Reservation Changes: If any change of dates (including shortening a reservation) is requested 15 days before arrival, a one-time change is permitted, subject to availability. There is a $50 fee for this change and your deposit becomes non-refundable. Late arrivals or early check-outs/shortened stays will be charged in full per the original reservation.